Core Concepts
Workflows
Learn about workflows in Simplex.
Workflows are comprised of a series of agents and agentic prompts that will run sequentially. Workflows can be run in batches or one at a time.
Each instance of a workflow run is called a workflow session which can be viewed from the session dashboard.
You can often create workflows that are reusable across portals by creating detailed agentic prompts. Many of our customers take the same actions — such as submitting a prior authorization form — across a long tail of portals, with minimal or no edits to their agents in between workflows.